Refund policy

We know how personal baby care can be—and sometimes, a product just isn’t the right fit. That’s why all of our essential rollers come with a 30-Day Happiness Guarantee.

If it’s not helping, doesn’t feel right, or just isn’t what you expected—no problem.

How It Works:

  • You have 30 days from delivery to try it out.
  • If you’re not happy with one of our rollers (like Mama’s Teether or Mama’s Hush), just email us at info@obvira.com with your order number.
  • We’ll take care of a refund or replacement — your choice.
  • No returns required. No forms. No hassle.


What’s Covered (and What’s Not):

  • This guarantee applies only to essential rollers.
  • Add-on items like teething mitts, pops, and other accessories are non-refundable.
  • Shipping costs are non-refundable (unless the order was never delivered).
  • Digital items (like ebooks) and shipping protection are non-refundable.
  • The only exception: if your item was never shipped or delivered, we’ll refund the shipping protection.
  • If a product arrives damaged, we’ll reship it. If that’s not possible, we’ll issue a refund.

One Last Thing:

We kindly ask that you try the product a few times before deciding—it helps us improve and understand what’s working.

And if you’re open to it, we’d love your feedback. It helps us make our products even better for more families like yours.