Refund policy

We know how personal baby care can be, and sometimes a product just isn't the right fit. That's why our rollers come with a 30-Day Money-Back Guarantee.

If you don't notice a difference for your baby, we'll make it right.

How it works

• You have 30 days from delivery to try it out.
• If you don't notice a difference with one of our rollers (like Mama's Teether or Mama's Hush), email us at info@obvira.com with your order number.
• We'll take care of a refund or replacement, your choice.
• No returns required. No forms. No hassle.

Teething Plan

• The guarantee covers your first plan delivery, once per customer or household.
• Later renewals are not covered. To stop them, cancel or skip before your renewal date. See our Cancellation policy.

What's covered (and what's not)

• The guarantee applies to our rollers only.
• Add-on items like teething mitts, pops and other accessories are non-refundable.
• Digital items, like guides and trackers, are non-refundable.
• Shipping costs are non-refundable, unless the order was never delivered.

One last thing

We kindly ask that you try the product a few times before deciding. It helps us improve and understand what's working.

And if you're open to it, we'd love your feedback. It helps us make our products even better for more families like yours.